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Cookie policy

Updated 02.11.2018

1. Introduction and General Terms

GR Lane Health Products Ltd is committed to protecting your personal information when you are using GR Lane Health Products Ltd services. We want our services to be safe and enjoyable environments for our clients and contacts. This Cookie Policy relates to our use of any personal information we collect from you via any GR Lane Health Products Ltd website that links to this Cookie Policy;

2. Who are we?

GR Lane Health Products Ltd is a UK based supplier of branded medicines, medical devices, food supplements and cosmetics.

3. Web browser cookies

a) What is a Cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (all referred to here as a "device") web browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your web browser if your browser's preferences allow it. Many websites do this whenever a user visits their website to track online traffic flows. Similar technologies are also often used within emails to understand whether the email has been read or if any links have been clicked. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on this GR Lane Health Products Ltd website. However, you can change your cookie settings at any time.

During any visit to a GR Lane Health Products Ltd website, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by finding and using the cookie left there on the last visit.

b) How does GR Lane Health Products Ltd use cookies?

Information supplied by cookies can help us to understand the profile of our visitors and help us to provide you with a better user experience. GR Lane Health Products Ltd uses this type of information to help improve the services it provides to its users. Certain areas of GR Lane Health Products Ltd websites may use cookies for a specific reason.

c) Third party cookies in embedded content on GR Lane Health Products Ltd pages

Please note that during your visits to GR Lane Health Products Ltd websites you may notice some cookies that are not related to GR Lane Health Products Ltd or GR Lane Health Products Ltd contractors.

We sometimes embed content from social media and other third-party websites. These may include YouTube, Vimeo, Google Maps, Twitter, Facebook, Instagram. As a result, when you visit a page containing such content you may be presented with cookies from these websites and these third-party cookies may track your use of GR Lane Health Products Ltd websites. GR Lane Health Products Ltd does not control the dissemination of these cookies and you should check the relevant third party's website for more information. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on this GR Lane Health Products Ltd website. However, you can find out about changing your cookie settings in section e.

Where GR Lane Health Products Ltd embeds content from social media and other third-party websites some websites may use Google Analytics to collect data about user behaviour for their own purposes. GR Lane Health Products Ltd does not control this. For more information, see the Google webpage “How Google uses data when you use our partners’ sites or apps”.

d) Cookies witnessed on www.laneshealth.com

Below are details of cookies set by services we use to better understand the use of our website. We use this data to continuously improve the service we offer.

Name of cookie Cookie variant Expiry Description
ASP.NET_SessionId Temporary cookie, Third Party cookie End of browser session Used to identify if the user is currently navigating the website. This cookie contains the user's session ID.
AuthCookie Persistent cookie, First Party cookie 30 minutes Used on some websites to remember if the user is still logged into the site despite closing the browser.
__utma Persistent cookie, Third Party cookie 2 years Google cookie; used to distinguish users, to keep track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred. This cookie is part of Google analytics.
__utmb Persistent cookie, Third Party cookie 30 minutes Google cookie; used in conjunction with __utmc to determine whether a user is new or returning. This cookie is part of Google analytics.
__utmc Temporary cookie, Third Party cookie End of browser session Google cookie; used in conjunction with __utmb to determine whether a user is new or returning. This cookie is part of Google analytics.
__utmt Temporary cookie, Third Party cookie 10 minutes Google cookie; used to make sure our analytics system doesn’t use unnecessary resource or report duplicate data.
__utmz Persistent cookie, Third Party cookie 6 months Google cookie; used to keep track of where the visitor came from (i.e. what search engine the visitor used). This cookie is part of Google analytics.
_ck Session cookie, First Party cookie 1 hour This cookie relates to the caching mechanism within the sites content management system. This can be disabled by turning Cache off in your browser settings.
privacy-consent-agree Persistent cookie, First Party cookie 3 years Stores a user’s choice to confirm they have read and understood laneshealth.com’s privacy and cookie policy.

e) Controlling your cookies

Browser controls

You can use your web browser to:

  • delete all cookies;
  • block all cookies;
  • allow all cookies;
  • block third-party cookies;
  • clear all cookies when you close the browser;
  • open a 'private browsing' / 'incognito' session, which allows you to browse the internet without storing local data; and
  • install add-ons and plug-ins to extend browser functionality.

Where to find information about controlling cookies

It is important to note that if you change your settings and block certain cookies you may not be able to take full advantage of some features of services, and we might not be able to provide some features you have previously chosen to receive.

f) Other information collected from web browsers

Your web browser may also provide GR Lane Health Products Ltd with information about your device such as an IP address and details about the browser that you are using. Where requesting specific service it may be possible for you to choose to provide GR Lane Health Products Ltd with access to your device’s location through the web-browser. We use information provided by your browser or by the link that you have clicked to understand the webpage that directed you to GR Lane Health Products Ltd and this may be captured by performance cookies.

If you have any concerns about the way that we use cookies or respect your settings, then please contact us at melton@laneshealth.com

4. Changes to GR Lane Health Products Ltd Cookie Policy

This Cookie Policy may be updated from time to time, so you may wish to check it each time you submit personal information to GR Lane Health Products Ltd. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use GR Lane Health Products Ltd websites to submit personal information to GR Lane Health Products Ltd. If material changes are made to the Cookie Policy, for instance affecting how we would like to use your personal information, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).

5. Contacting GR Lane Health Products Ltd about this Cookie Policy

If you have any questions or comments about this Cookie Policy, please contact:
Mark Elton, GR Lane Health Products Ltd, Gloucester, GL2 0GR.
melton@laneshealth.com

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